J. R. Lane Plumbing Co.
Review Summary
- Positive:
- Expertise and prompt service.
- Knowledgeable owner.
- Efficient and professional crew.
- Responsive and available for urgent issues.
- Reasonable prices.
- Upfront about costs.
- Good work quality.
- Integrity and honesty.
- Employees are well-trained, experienced, and stable.
- Negative:
- One instance of a final price being double the original quote, with charges for time spent getting supplies.
Reviews
View All on Google4.7
(141 reviews)
Y F
Great expertise and prompt excellent service. High water bills and was referred to a franchise known for detecting location of underground water leaks. After that, contacted Lane Plumbing and was able to speak with owner and had informed discussion about “findings” and quote the franchise provided for repair, and options. Next day, expert crew arrived early and got job done…saved around $1800! Integrity is a must, and this is the crew. Carmilla in Chapel Hill.
zach thomas
I got to speak with the owner on the phone. Very knowledgeable person. The company sent over professionals who worked quick and efficiently to get problems with my water heater fixed. They also were kind enough to share some knowledge with me on smaller fixes. Great company and service.
Ramona Green
Unfortunately, had a sewer backup when guests were visiting. Lane Plumbing was available within an hour. They did an excellent job restoring the line, and were friendly, respectful, and efficient. Really appreciated the prompt service! Will definitely call them again with any problems in the future!
Anton Shelepov